What happens if the cleaner is not available at the property? Can delivery be made using a key safe?

Yes, if the cleaner is unavailable, we can deliver inside the property using a key safe, but the agency must inform us in advance with the following details:

1. Key Safe Location & Access Code

   • The agency must provide the exact location of the key safe and the access code before the scheduled delivery.

2. Key Safe Accessibility

   • The key safe should be easily accessible and near the property to ensure a smooth delivery process.

How It Works:

• The driver retrieves the key from the key safe, delivers the order inside, and securely returns the key.

To ensure a hassle-free delivery, please provide key safe details ahead of time.