Vinayak

Your order may be delayed due to factors such as traffic congestion, road closures, or unforeseen circumstances. For an exact update on the reason for the delay, please contact our support team und...

Delivery delays or early deliveries can only be accommodated if they do not impact existing routes or delivery schedules. Process for Adjusting Delivery Time: Check Availability If a client requ...

To request a delivery address change, please follow these guidelines: Requests Before 8 AM: If requested before 8 AM, there is a higher chance of accommodating the change. We will check driver a...

Once an order has been placed, clients cannot edit the date or time slot directly through the website if the delivery is scheduled within 24 hours. However, rescheduling is possible by contacting u...

Our delivery hours are from 10:00 AM to 7:00 PM GMT. and we operate on all days including weekends.  Delivery Slot Selection: Clients can select a 2-hour delivery window within this timeframe. The...

Our system has a cutoff time of 7:00 PM, after which orders for the next day cannot be placed through the website. However, there is still a possibility of placing a last-minute order by following ...

We understand that plans change, and you may need to cancel your order. The cancellation process depends on the status of the delivery, and certain conditions or charges may apply. 1 Cancelling Bef...

You can modify your order by adding or removing items, but timing plays a key role in whether changes can be accommodated. Removing Items: Items can be removed anytime before the driver reaches th...

Orders must be placed before 7:00 PM GMT the day prior to the desired delivery date. Important Notes: Orders placed after the 7:00 PM cutoff will be scheduled for the next available delivery windo...

To place an order, please follow the steps outlined below: Visit the Website: Go to the following link: https://www.laundryheap.com/en-gb/linen Log in to Your Account: Click on the Login bu...